Terms And Conditions
Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.
- Disclaimers and Limitation of Liability
- Intended for Users Over 13
- Product Display/Colors
- Errors on Our Site
- Sales Tax Policy
- Paying for Your Order
- Validating Your Order
- Order Acceptance/Confirmation
- Return Policy
- Order Limitations/Limited Quantities
- Termination of Use
Disclaimers and Limitation of Liability
By using the Re-Fuel Website, you expressly agree that use of the Re-Fuel Website is at your sole risk. The Re-Fuel Website is provided on an “AS IS” and “as available” basis. Neither Re-Fuel nor its parent company, affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, “Associates”) warrant that use of the Re-Fuel Website will be uninterrupted or error-free. Neither Re-Fuel nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Re-Fuel Website or the products or services offered for sale on the Re-Fuel Website. Further, Re-Fuel makes no representation that content provided on the Re-Fuel Website is applicable to, or appropriate for use in, locations outside of the United States. Re-Fuel and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Re-Fuel or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.
UNDER NO CIRCUMSTANCES SHALL RE-FUEL OR ITS ASSOCIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM YOUR USE OF OR INABILITY TO USE THE RE-FUEL WEBSITE, INCLUDING BUT NOT LIMITED TO RELIANCE BY YOU ON ANY INFORMATION OBTAINED FROM THE RE-FUEL WEBSITE THAT RESULTS IN MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OR CORRUPTION OF FILES, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY IN ANY ACTION, WHETHER IN CONTRACT, TORT OR ANY OTHER CLAIM, EVEN IF AN AUTHORIZED REPRESENTATIVE OF RE-FUEL HAS BEEN ADVISED OF OR SHOULD HAVE KNOWLEDGE OF THE POSSIBILITY OF SUCH DAMAGES. USER HEREBY ACKNOWLEDGES THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THE RE-FUEL WEBSITE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Intended for Users Over 13
The Re-Fuel Website is intended for use by individuals 13 years of age or older. The Re-Fuel Website is not directed for use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this site.
The Re-Fuel Website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.
Errors on Our Site
Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Re-Fuel reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Re-Fuel will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Re-Fuel’s Return Policy.
Sales Tax Policy
Re-Fuel collects and remits sales tax as required by U.S. law. Re-Fuel reserves the right not to sell to resellers.
Paying for Your Order
You may pay for your orders with major credit cards issued in the United States of America. Currently, we accept Visa®, MasterCard®, American Express® and Discover® Card.
Generally, credit and debit card are not charged until we either ship the item(s) to you or confirm store availability (at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges). However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. When paying for a preorder with a debit card you will be charged at the time you place your preorder. Please contact your credit card issuer for more information.
Validating Your Order
After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.
Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Re-Fuel Website reserves the right at any time after receipt of your order to accept or decline your order for any reason.
If you bought your product directly from our website, and you’re not satisfied with your purchase, please follow the below steps:
- Request an RMA (Return Merchandise Authorization) number from Customer Support Refuelfirstname.lastname@example.org
- Package products along with a copy of the RMA form.
- Write the RMA number on the outside of the box and send to the appropriate address based on your specific location.
Note: Please do not hand deliver your product to the RMA facility, even if you are local. These locations are not setup to receive visitors. Thanks!
We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.
Order Limitations/Limited Quantities
Re-Fuel may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. Re-Fuel also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same Re-Fuel Website account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. Re-Fuel reserves the right to limit or prohibit sales to dealers.
All orders will ship within 1-2 business days of when the completed order is received and payment is processed, unless noted at the time order is placed or if you receive an email notice that an item in your order has been delayed or it’s out of stock.
Any expected delivery dates that may be given are only estimates and can be confirm once we provide tracking information. If we have not provided tracking info within 3 business days, please contact our customer support for your order update. For Alaska, Hawaii, and Puerto Rico Shipping Addresses, please allow an extra 14 business days for your order to be received.
Termination of Use
Re-Fuel may, in its sole discretion, terminate your account or your use of the Re-Fuel Website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Re-Fuel reserves the right to change, suspend or discontinue all or any aspects of the Re-Fuel Website at any time without prior notice.